Enhancing star ratings for tax accountants entails a focused dedication to delivering precise, timely, and personalized services that consistently surpass client expectations. Employ proactive strategies to solicit feedback from satisfied clients, guiding them to reputable review platforms, while adeptly addressing any negative feedback with professionalism and a commitment to resolution. Leverage positive client testimonials and reviews strategically across marketing endeavors to underscore your firm's expertise and reliability, bolstering its reputation and fostering client trust.
Ensure your Google Business Profile is fully set up and verified. This involves providing complete and accurate information about your tax law firm, including your contact details, services offered, operating hours, and location. A well-maintained profile not only makes it easier.
Actively request reviews from satisfied clients. After successfully resolving a client's tax issue or providing valuable advice, ask them to share their positive experiences on Google. You can do this through follow-up emails containing a direct link to your Google review page, making it convenient for clients to leave their feedback.
Respond to all reviews, whether positive or negative, to show that you value client feedback and are committed to improving your services. Thank clients for their positive reviews, and address any issues raised in negative reviews professionally and constructively.
While reviews matter, some are more important than the others. For example, Google reviews take the lion's share at 73%. Yelp, at a low 6%, takes the next place, and Facebook even lower, at 3%. Together these 3 account for most of the reviews adding up to a whopping 81%, The other sites combined make up the remaining 19%, which comprises your medical review sites, dental review sites, your AVVO and other trade specific medical, dental, and profession specific sites. So, whether you've been in practice for years, or just starting out, focus your efforts on Google reviews, and on how to get more Google business reviews. Later we can talk about how to get reviews on Yelp and on other sites.
Google reviews and in fact any reviews, are important for your accounting firm, because over 95% of of your clients are going online to learn more about businesses. Purchasing and appointment decisions are made, only after reviewing an accounting firm’s online reputation. Since 75% of all online reviews are left on Google, it is time to think about: how to get reviews in Google, and how to get more Google reviews from your business clients.
30721 Russell Ranch Rd 140 Westlake Village, CA 91362
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Monday: 10 AM - 4 PM
Tuesday: 10 AM - 4 PM
Wednesday: 10 AM - 4 PM
Thursday: 10 AM - 4 PM
Friday: Open by Appointment
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